Service TechTracker is an complete online system for service companies managing technical field work, such as cable and satellite installers and subcontractors. By organizing large amounts of data, Service TechTracker increases cashflow, efficiency and profit margins.
Import Work Orders directly into the system from Digital Satellite systems and others.
Assign routes and work orders to technicians.
Track technician visits.
View and search open work orders.
Create retail work orders.
Warehouse
Track all your inventory online.
Create Purchase Orders (P.O.s).
Supports serialized and non-serialized inventory.
Checkout inventory to technicians (either on loan or automatically charge them.
Audit your inventory with updateable online inventory reports.
Reporting
View comprehensive reports on workorder status and payments.
Import payments automatically and reconcile against expected work orders based on service codes used to perform work.
Run aging reports to see what tickets have been the longest without payment. Compare actual versus expected payments and track Return Authorizations back to your suppliers.